Privacy Policy

Welcome to TellaFable. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2.1 Personal Information

We collect information that you provide directly to us:

• Account information (name, email address)
• Profile information for child profiles (name, age, reading level)
• Payment information (processed securely through Stripe)
• Communication preferences

2.2 Automatically Collected Information

• Usage data (stories read, reading progress, time spent)
• Device information (browser type, operating system)
• Log data (IP address, access times)
• Cookies and similar technologies

2.3 Children's Information

TellaFable is designed for children to use under parental supervision. We do not knowingly collect personal information directly from children under 13 without parental consent. Parents and guardians create and manage child profiles on behalf of their children.

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize story recommendations and reading experiences
• Track reading progress and provide insights
• Process payments and manage subscriptions
• Send important updates and notifications
• Respond to support requests and inquiries
• Ensure platform security and prevent fraud
• Comply with legal obligations

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who help us operate our platform (Supabase for database, Stripe for payments, OpenAI for AI features)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing through Stripe

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Delete your account and associated data
• Export your data in a portable format
• Opt-out of marketing communications
• Control cookie preferences

To exercise these rights, please contact us at privacy@tellafable.com.

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings.

Our platform integrates with third-party services:

• Supabase: Database and authentication (Privacy Policy)
• Stripe: Payment processing (Privacy Policy)
• OpenAI: AI-powered features (Privacy Policy)

We retain your personal information for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your data within 30 days, except where we are required to retain it for legal purposes.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

We may update this privacy policy from time to time. We will notify you of significant changes by email or through a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this privacy policy or our data practices, please contact us:

• Email: privacy@tellafable.com
• Contact Form: Contact Us

For EU/EEA Users (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.

For California Users (CCPA)

California residents have the right to know what personal information we collect, the right to delete information, and the right to opt-out of the sale of personal information (which we do not engage in).